Casino review
Casino-X review: high-RTP exclusives and a low safety score
Casino-X has been online since 2011, runs 68 studios, carries exclusive games at 99% RTP and pays out up to USD 100,000 a month with no win limit. It also holds the lowest Safety Index on this site, 3.5 at Casino Guru, with three unfair clauses, a bad complaint ratio and a dormancy rule that can empty an account. We rank it in the second tier, print both sides, and note up front that it is closed to almost all of Europe anyway.
- Trust5.0
- Games10.0
- Bonus terms8.0
- Support7.0
- 2011Online since
- 68Game studios
- USD 100,000Monthly payout ceiling
- 3.5Safety Index
Who it suits
A reader in Finland, Turkey or India who has read the reputation section, keeps balances small, and wants what Casino-X does well: 68 studios, exclusive titles at 99% RTP against an industry norm of about 94% to 96%, 57 deposit rails including Apple Pay, Trustly and a long list of local banks, a EUR 1 minimum withdrawal, and pending times of up to 24 hours on most methods. The welcome match scales with the deposit, and the biggest tier, 25% up to EUR 2,000, carries the lightest wagering at 20x.
It suits less anyone who wants a casino to leave money in, anyone who counts on a regulator's ear, and everyone in Poland, Hungary, Germany, Czechia and the Baltics, who cannot register at all.
The score, mark by mark
Trust 5.0: the licence is direct and its register status is indefinite, but a 3.5 index, unfair terms, 4 unresolved complaints and a Trustpilot of 1.8 leave no room above the middle. Games 10.0: 68 studios and the 99% exclusives. Bonus terms 8.0: 20x to 30x with caps published per tier, slots at 100% and table games at 5%. Support 7.0: chat around the clock in English and Russian plus e-mail, with no phone, no FAQ and no Polish.
| Founded | 2011 |
|---|---|
| Licence holder | Katch Up N.V |
| Licence | Curacao (CGA) (OGL/2024/863/0412) |
| Currencies | EUR, AUD, AZN, BTC, CAD, DOGE, ETH, INR and more |
| Deposits | Visa, Mastercard, American Express, Discover, JCB, Apple Pay, AstroPay, Bank transfer and more |
| Withdrawals | Visa, Mastercard, Bank transfer, Binance Pay, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum and more |
| Site languages | English, Finnish, Norwegian, Swedish, Azerbaijani, Hindi, Japanese, Korean and more |
| Game studios | 3 oaks Gaming, 4theplayer, Amatic, Amusnet Interactive, Atomic Slot Lab, AvatarUX and more |
| Support | support@casino-x.com |
Bonuses: a match that scales with the deposit
The first deposit is matched by size: 100% up to EUR 50 for deposits of 10 to 50 at 30x with a 10x cap, 50% up to EUR 250 for deposits of 50 to 500 at 25x with a 15x cap, and 25% up to EUR 2,000 above 500 at 20x with a 20x cap; slots count in full and table games at 5%. Later deposits run to 100% up to EUR 300, 50% up to EUR 400 or 500, and 25% up to EUR 750. There is no no deposit bonus we can offer a European reader; the 30-spin code on the owner's list is limited to CIS and Asian markets plus Turkey and India.
Cashier: 57 rails in, USD 100,000 a month out
Deposits: Visa, Mastercard, American Express, Discover, JCB and Apple Pay; Neteller, Skrill, Payz, Paysafecard, Neosurf, ecoVoucher, MuchBetter, Jeton, Piastrix, iWallet, AstroPay, Papara, Wise and Telegram Wallet; Trustly, Rapid Transfer, bank transfer, POLi, EPS, PIX, HUMO, UzCard and ePay.bg; and BTC, BCH, BNB, ADA, DOGE, ETH, LTC, XRP and USDT. Withdrawals through cards, Neteller, Skrill, Payz, bank wire, Rapid Transfer, MuchBetter, iWallet and the coins from EUR 1, EUR 50 in Bitcoin; USD 100,000 a month, no win limit, no fees; pending up to 24 hours, up to 48 above $1,000, bank transfers three to five days, no weekend cashouts.
Games and support
Sixty-eight studios, from Pragmatic Play and Nolimit City to Amatic and Atomic Slot Lab, plus the exclusives at 99%. Interface in ten languages, Finnish, Swedish, Norwegian, Japanese and Korean among them, no Polish. Chat around the clock in English and Russian, e-mail at support@casino-x.com, no phone.
What we could not check ourselves
casino-x.com refused every automated client we tried at the TLS handshake, so the terms and the live storefront were not read directly; the cashier and bonus tiers come from Casino Guru and Wizard of Odds, the licence from the Curacao register, and the block list from the operator's own list as reproduced by Wizard of Odds.
Licence and reputation
Katch Up N.V. holds OGL/2024/863/0412 from the Curacao Gaming Authority with the register status indefinite; most review sites still name Pomadorro N.V., a name the register has dropped. Casino Guru's Safety Index is 3.5, low, with the terms rated unfair on three issues, among them a rule that lets the operator act and confiscate winnings without valid justification, a complaint ratio rated bad on 19 complaints with 4 unresolved, an RTP that is not publicly audited, and a notice that accounts inactive for 6 to 12 months lose their entire balance or pay a very large recurring fee. Trustpilot averages 1.8 over 25 reviews; Wizard of Odds gives 3.0. The eCOGRA certificate and the 500% match that older pages describe have no support in current data.
Countries Casino-X does not accept
Casino-X Casino does not accept players from these countries
- Australia
- Austria
- Belgium
- Crimea
- Curacao
- Cyprus
- Czech Republic
- Denmark
- Estonia
- France
- Germany
- Greece
- Hong Kong
- Hungary
- Iran
- Italy
- Latvia
- Lithuania
- Macao
- Myanmar
- Netherlands
- North Korea
- Poland
- Portugal
- Slovakia
- Spain
- Sweden
- Switzerland
- Taiwan
- USA
- Ukraine
- United Kingdom
On the list? Do not register: the account closes at verification. Pick a bonus open to your country.
Poland, Hungary, Germany, Latvia, Estonia, Lithuania and Czechia are closed among ours, as are Austria, Belgium, Denmark, France, Italy, the Netherlands, Portugal, Spain, Sweden, Switzerland and the UK. European readers who want a veteran with a clean sheet have Play Fortuna and BitStarz.
Questions about Casino-X
Is Casino-X safe
Casino Guru gives it a Safety Index of 3.5, low, flags the terms as unfair on three points including a clause that lets the operator act without valid justification, rates the complaint ratio bad at 19 complaints with 4 unresolved, and recommends players look elsewhere. Trustpilot averages 1.8 over 25 reviews. That is why our Trust mark is 5.0 and the casino sits in the second tier.
Is Casino-X open to my country
Not if you are in Poland, Hungary, Germany, Czechia or the Baltics: the operator's own unsupported-countries list covers almost every regulated European market. Finland, Turkey and India are open among ours; Canada and Brazil are not on the block list.
What happens to an inactive account
Casino Guru's notice states that the casino deducts the entire balance, or a very large recurring fee, from accounts inactive for 6 to 12 months. Withdraw before you leave.
Does Casino-X have a no deposit bonus
A 30-spin code exists on the owner's list, but its availability line reads Russia, Kazakhstan, Uzbekistan, Azerbaijan, Japan, Turkey, India and South Korea, so we do not run a bonus page for it. The welcome match is tiered by deposit size, from 100% up to EUR 50 to 25% up to EUR 2,000.